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Contact Us

Get in touch with our team for any questions or support

Get in Touch

Office

123 Swanston St, Melbourne VIC 3000

Business Hours

Monday - Friday: 9am - 5pm AEST

Have questions?

Check out our Help Centre for frequently asked questions and support options.

Send us a Message

Frequently Asked Questions

How do I create a business profile?

Click on ‘Sign up’ and select ‘Business/Vendor’. Fill in your business details and our team will review your profile within 24-48 hours.

How much does it cost to list my business?

Basic listing is free! We offer three tiers: Basic (3 products, free), Standard (10 products, $29/month), and Premium (50 products, $99/month).

How do I sell digital products?

Once verified, you can add digital products to your marketplace. Simply go to your dashboard and upload your digital files.

How do I get paid?

We use Stripe Connect. Connect your Stripe account to receive payments. Funds transfer to your bank account within 2-7 business days.

Ready to connect with local businesses?

Join SuburbMates today and discover Melbourne’s best local businesses and digital products.