Help Centre
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
Click 'Sign up' in the header and select 'Creator'. Fill in your details including your studio name and description. We review profiles to ensure quality.
Basic listing is completely free. Featured placements are available for a small flat fee. No subscriptions, no commission.
Once your profile is active, go to your dashboard and click 'Add Product'. Add your product URL and details — visitors are routed directly to your site.
Suburbmates routes visitors to your external site. You handle checkout on your infrastructure — we take zero commission.
Yes. There's nothing to cancel with the free tier. Featured placements are one-time payments with no recurring fees.
Log into your dashboard and navigate to 'Settings'. Changes are reflected immediately on your public profile.
SuburbMates is a creator discovery platform and directory. We provide the tools to host a professional page and get discovered, but we're not a marketplace — we route traffic directly to you.