Privacy Policy

Last updated: December 31, 2024

At SuburbMates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, create a business profile, or list products. This may include your name, email address, business details, and payment information processed securely via Stripe.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send administrative messages, such as confirmation emails and technical notices.
• Respond to your comments and questions.

3. Data Sharing

We do not sell your personal data. We may share information with vendors (like Stripe) only as necessary to provide our services. Your public business profile and products are visible to other users.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your account by contacting support.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@suburbmates.com.au.